Tackling Government Challenges Through Science and Technology:

Potential of Digital Transformation for Government: Four Use Cases

The following is an excerpt from an article by Tom Temin of Federal News Network.

Everybody, it seems, is talking about digital transformation. But what exactly is digital transformation?

The question elicits a fast, matter-of-fact response from Jim Soltys, the senior fellow for federal civilian solutions at Noblis: “If you look at it from a government standpoint, it’s really about trying to improve efficiencies with citizens and helping them gain access to information they need to work with the government.” He adds that by digitizing existing processes, an agency can also streamline workflows, reduce costs and improve that all-important customer experience.

Soltys expands the potential of digital transformation to government-to-government and government-to-business activities.

Read the full article and watch the videocast >

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